Personal Information
Ciro Manno
Telecommunications
Nationality: Italian
cinathot@hotmail.com
- Skype rumatoa
- Additional E-mail cinathot@hotmail.com
- billing
- system integration
- director
- project manager
- delivery manager
- BSS
- OSS
Work Experiences
Program Manager
Redknee Germany OS GmbH, Paderborn, Germany
Telecommunication Sw
Responsible for BSS Transformation - Phase 2 Project @ Wataniya Mobile Palestine, Ramallah, West Bank.
Managing a team of about 50 people with 5 Project Managers as direct reporting.
Managing budgets up to 10M €.
Delivery Manager
Orga Systems GmbH
Telco System Integration
Delivery Manager for the Professional Services Dept. and later for the Systems Integration Dept. Responsible for the turn-key integration of convergent billing solutions based on OPSC Gold and ORGA’s product suite – mainly for mobile operators – worldwide. Followed all the phases of the project from the pre-sales until the launch of the system.
For the newly created SI Dept., was responsible of building up the team, defining the quality standards and designing the processes involved in project delivery.
The OPSC Gold system is based on Java, Oracle, C++, Windows technology.
Provides: pre-sales support to Sales dept. staff, SI team management (up to 15 people also on site), activity scheduling and monitoring, SOW definition, customer relationship/business relationship management (including reporting to customer’s management), coordination of back-office activities, escalation and risk management, pursuing new business opportunities, business process analysis & change process, task priority identification in a highly dynamic framework.
S.I. Project Manager, Business Consultant
Atos Origin Italia SpA - P.zza IV Novembre, 3 - 20124 Milano
Telecom System Integration
Business Consultancy for Vodafone Global Project for Vodafone Group, Vodafone Italy, Milan, Italy; Business Consultancy for BSCS Projects: BSCS 8.0 for Wataniya Telecom, Algiers, Algeria; BSCS 7.0 for SiMobil, Ljublijana, Slovenia; BSCS 7.0 for ProMonte GSM, Podgorica, Montenegro; Onsite team leadership and Customer relationship for two BSCS Migration & Start-up Projects:
- BSCS 6.0 for Telekom Srbija, Belgrade, Serbia;
- BSCS 7.0 for ProMonte GSM, Podgorica, Montenegro
Project Manager, Quality Manager
Telesoft Italia SpA - Via N. Poggioreale, Centro Inail - 80143 Napoli
Telecom Sw Industry
Internal Quality standard writing, TMH Project Manager, manager of SSF (PABX Monitoring System) Project for Telecom Italia in UNIX environment.
Since July 2000, responsible for cooperation with Tecosoft Spain, aimed at the supply of the HADA (DART Web) product to Amena, a Spanish Mobile Telephony Provider.Also acquired working knowledge of Corba, Java, Javascript, HTML, XML.
All these activities were carried out according to ISO 9002 Certification standard and procedures.
Production Consultant
Telesoft Russia, 1-a Parkovaya Uliza, 7a, 105037 Moscow – Russian Federation on behalf of Telesoft SpA
Telecom Sw Industry
Worked in co-operation with the Project Manager in order to support re engineering, production, activity planning for the Traffic Project for ROS-Telekom in Unix environment. As well as, coordination with the Italian team located in Naples, Italy
Project Leader, Analyst, Programmer
Telesoft Italia SpA - Via N. Poggioreale, Centro Inail - 80143 Napoli
Telecom Sw Industry
I was involved in all phases of software production in VAX/VMS, Rdb, Oracle, Motif, Unix environments:
- coding in Fortran, Pascal, C, C++ and UIL languages
- usage and design of Rdb and Oracle relational data bases
- function and data analysis and design
- design and execution of unitary, integration, system and interoperability tests
- writing of software documentation: from development and quality plans to user's manual
- writing of Customer’s product requirements
- support activity for Product Test at Client's site.
I worked with software quality team for 3 months.I was the Test Manager for SSM rel. 1.4 system test at Customer’s site.I was the leader of design and production teams - up to 20 persons - for about 3 yrs.
Education and Training
LHS, Dreieich, Germany
BSCS System knowledge
Telesoft SpA, Naples, Italy
Project Management theory and techniques
Telesoft SpA, Rome, Italy
Object Oriented Analysis
Telesoft SpA, Rome, Italy
Telecommunication Software Course
BSc. in Electronic Engineering; mark: 104/110
University of Naples, Engineering Dept., Naples, Italy
ISCED5
Thesis title: "The topology of highly paralleled systems".
Diploma of Liceo Scientifico; mark: 60/60
Liceo Scientifico ‘L. B. Alberti’, Naples, Italy
ISCED4
Personal Skills
- English
- Russian
- Spanish
- German
- Italian
- Portuguese
Planning
Evaluating
Delegating
Monitoring
Leadership
- Mediating & relational skills: I have worked in close contact with the customer (also at CxO level) on different projects and environments since 1994, coping also with team staff and higher management members;
- Intercultural skills: I have been member as well as leader of many international teams (also virtual), since 1998, in different environments: Russia, Serbia, Montenegro, Slovenia, Ukraine, Algeria for a total of over 90 months.
- Project Management
- PMP Certified since 2011
- Virtual and multicultural teams management up to 50 people
- Budgets till 10M €
- Business scouting
- Negotiation management up to CxO level
- 15 years of project management
- 16 years of international project experience
- Project Management
- System Integration
- GOLD
- BSCS
- BSS
- OSS
- CRM
- Full Software Cycle
- Telecommunication Systems Design
Engineer P.E. exam passed in 1990; mark 100/100
Certificate of Proficiency in English 1984; mark B
Additional information
I am now looking for new challenging and interesting opportunities as Program Manager, Project Director, System Integration Dept. Manager and similar that could allow me to take advantage of my professional managerial skills developed during my long career in the IT Sector.
Currently, I work as Program Manager at Redknee Germany OS GmbH in Paderborn, Germany. Since 2006, I have mainly worked on many delivery projects at customer's site in Ukraine, Brazil, Kazakhstan, Russia and Palestine. I am now responsible for a billing solution delivery project in Ramallah, Palestine - as Program Manager - since August 2013.
I think I have gathered very good skills in team leadership, customer relationship management and turn-key solution delivery in both the BSS and OSS fields, as well as in IT, in general.
In my career, I have worked in many countries such as Russia, Serbia, Montenegro, Slovenia, Algeria, Ukraine, Brazil, Kazakhstan and Palestine for a total of over 90 months.
I like travelling very much and living abroad is not a problem for me. I speak Italian as native speaker, very good English (C1 level), good Russian, good German and Portuguese.
In my long work experience I have had the chance of following the whole life cycle of real-time software products of large extent and having frequent contacts with the customer staff at all levels, including the C level. I have also gained a good professional and human experience and I think I can offer you my analytical and managerial skills, personal commitment and professional track record for mutual interest and satisfaction.
I look forward to hearing from you soon and thank you for your time and consideration.
Sincerely,